CAYCE, S.C. (April 5, 2011 – 10:15 a.m.) – SCE&G crews began power restoration efforts early this morning after a series of severe thunderstorms passed through South Carolina overnight. As of 10:15 a.m. the number of outages is roughly 30,000 with the hardest hit areas being Edgefield, Richland and Lexington counties.
There are widespread reports of damage from falling trees and limbs, resulting in downed power lines. Here are some key tips to remember as we work through the restoration process.
- Assume all power lines are energized and stay away! There is no way to tell if power lines are live just by looking.
- To report a power outage or downed power line to SCE&G, call 1-888-333-4465. You also can report and check the status of your power outage online from your internet-ready cell phone. Just use your mobile device to visit www.sceg.com/mobile and click on storm center.
- SCE&G’s storm center, www.sceg.com/storm, provides customers with additional information about how to report power outages and SCE&G’s process for restoring service to customers, as well as important safety tips.
- Customers can also get up-to-the-hour updates on outages by following the company on Twitter at www.twitter.com/scegnews.
SCE&G will work as quickly as possible to restore your power, but if anything from the weatherhead down to your meter base (see the illustration) is damaged, an electrician must repair it before we can reconnect your power.
SCE&G is responsible for repairs of electric service up to the point of connection at a customer's home. Having any required repairs completed before SCE&G crews arrive at your home can save time in the restoration of power.
Crews have been called in from around our service territory to help with restoration. We appreciate the patience of our customers as we work through the damage caused by this severe weather.