SCE&G Promotes “811” to Increase Public Safety, Reduce Service Interruptions
Public Affairs

CAYCE, S.C. (Apr. 15, 2010) – In 2009, South Carolina Electric & Gas crews responded to nearly 1,000 calls of underground pipelines damaged or ruptured by residents, contractors and others.

Accidental dig-ins – which occur on average more than twice a day – not only interrupt service, but they put homeowners and others at risk of coming into contact with gas or electric lines. In many of these cases, the unintentional damage could have been prevented if someone had called to have their utility lines marked before beginning a digging or excavation project.

April is National Safe Digging Month, and SCE&G wants to continue raising public awareness of 811 – an easy to remember “Call Before You Dig” phone number. By dialing “811” homeowners and project managers can connect directly to their local utility protection service, which in turn contacts local utility companies to mark their lines – free of charge.

“This is the time of year when warmer weather and longer days make folks want to work around their yards, and we want to give them the information they need so that they can do so safely,” said Marty Phalen, vice president, SCE&G gas operations. “It’s our obligation to educate our customers and anyone else living near our pipelines.”

For more information about South Carolina regulations, including when to call 811, visit  

South Carolina Electric & Gas Company is a regulated public utility engaged in the generation, transmission, distribution and sale of electricity to approximately 654,000 customers in 24 counties in the central, southern and southwestern portions of South Carolina. The company also provides natural gas service to approximately 306,000 customers in 38 counties in the state.
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