SCE&G's third-party notification program provides a safety net by allowing customers to provide the name and address of another individual —a family member, friend or neighbor — who can be notified by mail, along with the customer, when an account becomes delinquent.
Third party notification is particularly beneficial to people with elderly parents who are SCE&G customers, or the parents of college students who are taking on bill-paying responsibilities for the first time. It's a helpful mechanism for making sure someone is aware of their situation if a bill is past due and service is scheduled to be shut off, especially during extreme weather conditions.
For information, call toll-free 1-800-251-7234. Third-party information can only be added with the consent of the account holder (customer), or by someone with proof of Power of Attorney on behalf of the customer.