Power Restoration Process
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If a power outage occurs, SCE&G will work hard to restore power as soon as possible. However, widespread power outages after a major storm can take days, even weeks to repair so we do ask for your patience.

We take the following steps to restore power to the community:

1 We repair damage to our larger transmission towers, power lines, and substations.
Next, we clear obstructions and repair primary distribution poles and power lines.
We then inspect and repair secondary service drops in residential neighborhoods.

Your Responsibilities
SCE&G will work as quickly as possible to restore your power, but if anything from the weatherhead down to your meter base (see the illustration) is damaged by a storm, an electrician must repair it before we can reconnect your power. SCE&G is responsible for repairs of electric service up to the point of connection at a customer's home. Having any required repairs completed before SCE&G crews arrive at your home can save time in the restoration of power.  

Illustration of the Power Restoration Process

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