If a power outage occurs, SCE&G will work hard to restore power as soon as possible. However, widespread power outages after a major storm can take days, even weeks to repair so we do ask for your patience. We take the following steps to restore power to the community.

1. We repair damage to substations first.
2. We clear obstructions (fallen trees, car accidents, etc.) and repair primary lines.
3. Then we inspect and repair tap and secondary lines in residential neighborhoods.

Your Responsibilities*
SCE&G will work as quickly as possible to restore your power, but if anything from the weatherhead down to your meter base (see the illustration) is damaged by a storm, an electrician must repair it before we can reconnect your power.

SCE&G is responsible for repairs of electric service up to the point of connection at a customer's home. Having any required repairs completed before SCE&G crews arrive at your home can save time in the restoration of power.