If a power outage occurs, SCE&G will work hard to restore power as soon as possible. However, widespread power outages after a major storm can take days, even weeks to repair so we do ask for your patience.
We take the following steps to restore power to the community:
| ||We repair damage to our larger transmission towers, power lines, and substations.|
| ||Next, we clear obstructions and repair primary distribution poles and power lines.|
We then inspect and repair secondary service drops in residential neighborhoods.
SCE&G will work as quickly as possible to restore your power, but if anything from the weatherhead down to your meter base (see the illustration) is damaged by a storm, an electrician must repair it before we can reconnect your power. SCE&G is responsible for repairs of electric service up to the point of connection at a customer's home. Having any required repairs completed before SCE&G crews arrive at your home can save time in the restoration of power.