Cayce, S.C. (Sept. 3, 2016) –SCE&G has restored power to thousands of customers affected by high winds from Hurricane Hermine this Labor Day weekend.
As of 5:30 p.m., crews had restored 37,500 customers, with about 500 still remaining. Outages peaked at 38,000 customers. Crews worked around the clock and restored nearly 32,000 customers during the night of Sept. 2.
“We appreciate the patience of our customers and the dedication of company and contract crews throughout this event,” said Bill Turner, SCE&G’s vice president of electric operations. “We’ll continue to work until all our customers have their power restored.”
More than 1,200 SCE&G employees supported restoration efforts during the peak of the storm. They were supplemented by approximately 332 contract crew members.
Within SCE&G’s service territory, coastal areas in South Carolina in Hermine’s path were most impacted, including Charleston, Beaufort and Dorchester counties.
SCE&G anticipates returning to normal operations by the end of the day.
- Customers can report outages:
- By text: Register for SCE&G’s text option online at www.sceg.com. Simply login to your account and look for the "Activate Text Options” under the "Account Options” feature and then follow the instructions. Once you are registered, if you are experiencing an outage, simply text the word "OUT” to 467234 (gosceg).
- By phone: 1-888-333-4465.
- By mobile device: Report and check the status of your power outage online from your internet-ready mobile device or phone by visiting www.sceg.com/mobile and clicking on “Outages & Emergencies.”
SCE&G reminds customers to stay away from downed power lines and report immediately by calling 1-888-333-4465.
SCE&G's storm center, www.sceg.com/storm, is a helpful resource for customers and includes important safety tips, as well as information about the power restoration process.
Follow SCE&G's progress in storm recovery on Twitter at @scegnews or on Facebook at www.facebook.com/scegnews.
South Carolina Electric & Gas Company is a regulated public utility engaged in the generation, transmission, distribution and sale of electricity to approximately 706,000 customers in 24 counties in the central, southern and southwestern portions of South Carolina. The company also provides natural gas service to approximately 352,000 customers in 38 counties in the state.