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National 811 Day an Easy-to-Remember Reminder to Call Before You Dig

Cayce, S.C. (Aug. 11, 2017) – National 811 Day is observed today across the United States to remind residents and contractors to call 811 before starting projects that involve digging.

“811 Day is about public awareness. Because safety is our highest priorities, we believe it is extremely important to remind our customers and those in construction to call before they start digging projects,” said Greg McGlohorn, general manager of construction, operations and maintenance for SCE&G Gas Operations. “One call can prevent service disruptions and potentially serious injuries.”

South Carolina law requires homeowners and contractors to call 811 at least three full business days before any digging project occurs, including installing a mailbox or building a deck. After gathering information about the digging site, SC811 provides the information to utilities in the area and utility locators then mark underground lines for free.

Have the following information ready before calling 811:

  • Phone number
  • Address (including the county)
  • Is the property inside or outside city limits?
  • Is the property in a subdivision?
  • A cross-street name (nearest intersecting street)
  • The exact area to locate
  • When is the project due to begin?

Follow these steps after calling 811:

  • Wait at least three full working days from the day you call 811. At no cost, technicians will mark the location of utility lines. Yellow flags or paint will be used to mark the location of utility lines. Once utility lines are marked digging can begin.
  • Respect markings and dig with care. If a natural gas line is accidentally hit, no matter how minor it may seem, leave the area and call 911. Then call SCE&G at 1-800-815-0083.

To learn more about SC811 and safe digging practices, visit

About SCE&G

South Carolina Electric & Gas Company is a regulated public utility engaged in the generation, transmission, distribution and sale of electricity to approximately 718,000 customers in 24 counties in the central, southern and southwestern portions of South Carolina. The company also provides natural gas service to approximately 362,000 customers in 36 counties in the state.