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Dominion Energy reminds contractors, homeowners to call 811 before starting digging projects

  • Dig-ins are the greatest threat to the safety of natural gas infrastructure
  • State Law requires you to call 811 three full business days before you dig
  • The call to 811 and locate service is free

Cayce, S.C. — Spring is a popular time for construction activity and outdoor projects and many of those involve digging. SCE&G, a wholly owned subsidiary of Dominion Energy, dedicates this month to raising awareness of safe digging practices across its footprint and reminding the public that any safe digging project starts with a call to 811.

South Carolina State Law requires contractors and homeowners to call 811 at least three full business days in advance of planned excavation. Alternatively, the public can visit or use the SC811 app to conveniently submit a utility line locate request. Examples of excavation projects include installation of a septic tank, swimming pool, fence, water well, sprinkler system, mailbox post and tree planting. At no cost, professional locators will mark the location of the utility lines within three days after your call. Once all utility lines have been marked, careful digging around the marks can begin.

“We had 1,254 dig-ins to our natural gas lines in our operating area in 2018. Thirty-seven percent of those incidents were attributed to excavators failing to call SC811. When the excavator doesn’t call 811, we don’t have the opportunity to locate the gas lines for them,” said Greg McGlohorn, General Manager of Construction, Operations and Maintenance for SCE&G's natural gas business. “In addition to posing a serious safety issue, these incidents can cause inconvenient traffic and service disruptions as well as result in costly fines and repairs costs for excavators.”

Construction activity causes the majority of gas line incidents on SCE&G’s system. Contractor companies wanting to prevent utility line damages may benefit from SC811 Academy, a free online damage prevention certification program.

About SCE&G

Based in Cayce, S.C., South Carolina Electric & Gas Company is a wholly owned subsidiary of Dominion Energy. The regulated public utility is engaged in the generation, transmission, distribution and sale of electricity to approximately 731,000 customers in the central, southern and southwestern portions of South Carolina. The company also provides natural gas service to approximately 379,000 customers throughout the state. Please visit to learn more.

About Dominion Energy

Nearly 7.5 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with about $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage,transmission, distribution and import/export services. As one of the nation's leading solar operators, the company intends to reduce its carbon intensity 60 percent by 2030. Through its Dominion Energy Charitable Foundation, as well as EnergyShare and other programs, Dominion Energy contributed nearly $35 million in 2018 to community causes. Please visit to learn more.