CHARLESTON, S.C. – Effective July 26, 2019, Dominion Energy will merge its Summerville customer service office at 108 N. Cedar St. with the company’s larger North Charleston location at 4481 Leeds Place West. The Summerville office will permanently close.
Declining year-to-year foot traffic, employee attrition and a continued commitment to operational and cost efficiencies led to the decision to consolidate these offices. Operations employees will remain on-site at the Summerville location.
“While we continue to identify opportunities for efficiency, meeting the needs of our customers remains a top priority,” said Sam Dozier, Dominion Energy South Carolina’s vice president of customer service. “We continue to invest in technology in order to connect with our customers in ways that are convenient for them.”
While most business can be transacted online, customers who need to make a cash payment will continue to have access to a broad network of authorized payment locations across the state, including four in the Summerville area:
- Walmart, 1317 North Main Street
- Walmart, 1616 Central Ave
- Walmart, 10635 Dorchester Road
- Walmart, 9880 Dorchester Road
Customers can conduct business with Dominion Energy anytime by visiting www.DominionEnergySC.com or by calling customer service at 800-251-7234 during regular business hours. About Dominion Energy
Nearly 7.5 million customers in 18 states energize their homes and businesses with electricity or natural gas from Dominion Energy (NYSE: D), headquartered in Richmond, Va. The company is committed to sustainable, reliable, affordable and safe energy and is one of the nation's largest producers and transporters of energy with about $100 billion of assets providing electric generation, transmission and distribution, as well as natural gas storage, transmission, distribution and import/export services. The company expects to cut generating fleet carbon dioxide emissions 80 percent by 2050 and reduce methane emissions from its gas assets 50 percent by 2030. Please visit DominionEnergy.com
to learn more.