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Account Services

Information about available services and account manager contact information.


Downloadable presentations from past customer meetings and workshops.

Resources for Electric Customers

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The Interruptible Service Program is available to industrial customers on Rate Schedules 23 or 24, that can contract for 1,000 KW of interruptive demand or greater during the months of June through September. Participating customers receive a discount on their demand charges for shedding load when Dominion Energy South Carolina is short of capacity. This program has limited capacity available, so contact your account manager if you would like to discuss this option in more detail.

View the Interruptible Service Rider

Real Time Pricing (RTP) is a pricing option that assists energy users in reducing energy costs while allowing energy providers to improve system efficiency. Utilities estimate the cost of generating and transmitting electricity to the customer, develop hourly rates that vary with forecasted system usage, and communicate these prices to the customer who can now manage energy consumption in response to changes in price. Customers who can alter operations in order to shift electric consumption from on-peak to off-peak periods may consider RTP as an option.

Customers who are enrolled in the RTP Program can easily view daily prices through the following link. Next day prices will be posted on weekdays at 4:00 p.m., excluding holidays.

View Hourly RTP Prices

We recognize that voltage sags and outages can be costly and want to assist you with investigating and making recommendations to help prevent these types of power issues.

Power Quality Technical Services

Power Quality or Diagnostic Medical Imaging Systems

Dominion Energy South Carolina offers an interactive meter data analysis service (MV-WEB™) for interval-metered customers to perform load profiling. Through this service, you can:

  • View load profile for any date range and interval (15 min, hourly, daily, weekly, monthly, etc) in tabular and graph forms
  • Aggregate or compare profiles for any grouping of meters
  • Report options include load profile, peak day, load duration, and contributors report
  • Automated report scheduling
  • Export interval data for further analysis (CSV format to Excel, etc.)

Please contact your account manager at 1-866-913-9762 to learn more about the MV-WEB™ service.

Have you ever had a technical question, or needed research assistance, but didn't know where to turn or who to ask? Our Energy Insights Program can help!

Energy Insights is a no-cost technical assistance service that provides energy-related research and information assistance quickly and easily. The service includes an online monthly newsletter, designed to address the specific needs of industrial customers and an online library with technical, business, and engineering documents and resources.

There is no usage limit, all questions and answers are held in strict confidence, and answers are typically issued within 24-48 hours.

If you have any questions, or would like to be added to the monthly newsletter distribution, please contact your account manager at 866-913-9762.

Resources for Gas Customers

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Compare the thermal values of natural gas against coal, electricity and others.

1 Therm 240 Therms 0.916 Therms 1.25 Therms 1.39 Therms 1.50 Therms 0.03412 Therms
Natural Gas
1000 Btu/ccf
100 ccf 24,000 ccf 91.6 ccf 125 ccf 139 ccf 150 ccf 3.412 ccf
12,000 Btu/ccf
8.333 lb 1 Ton 7.633 lb 10.417 lb 11.583 lb 12.5 lb 0.02843 lb
LP Gas
91700 Btu/ccf
1.092 gal 262.01 gal 1 gal 1.365 gal 1.517 gal 1.638 gal 0.0372 gal
114,000 Btu/ccf
0.8772 gal 192.0 gal 0.733 gal 1 gal 1.112 gal 1.200 0.0273 gal
Diesel (Fuel Oil #2)
139,000 Btu/ccf
0.7194 gal 172.66 gal 0.659 gal 0.899 gal 1 gal 1.079 gal 0.0245 gal
Fuel Oil #6
150,000 Btu/ccf
0.6667 gal 160 gal 0.611 gal 0.833 gal 0.927 gal 1 gal 0.0227 gal
3,413 Btu/kWh
29.308 kWh 7033.4 kWh 26.846 kWh 36.653 kWh 40.739 kWh 43.962 kWh 1 kWh

The CME Group website contains the latest information about natural gas futures and options contracts and other energy futures traded on the CME. Visit

Disclaimer: This information is provided for informational purposes. Dominion Energy does not control or maintain this information. CME Group provides and maintains this information and Dominion Energy does not guarantee or warrant the accuracy, completeness, or timeliness of the information on the CME Group site.