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Downed Power Lines

  • Call 911 if anyone is in immediate danger.
  • Call 1-888-333-4465 to report a downed power line.
  • Don’t touch or go near a fallen wire, even if it’s not sparking or humming.
  • Don’t touch anything that’s touching the wire, such as a car or tree limb, because electricity can pass through objects, people and animals to reach the ground.
  • Don’t rely on rubber boots, raincoats or rubber gloves for protection.

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Overhead Powerlines

  • Always be aware of overhead lines and stay at least 10 feet away.
  • Never fly a kite or a remote control plane near power lines. If something gets caught in a power line, leave it there. Ask the utility company to get it down.
  • Beware of trees with power lines running through them. Trees contain enough moisture to conduct electricity.
  • Keep clear of power lines that cross bodies of water. Water levels can fluctuate due to power generation and weather conditions, so it’s difficult to determine the exact clearance of these power lines.
  • Be cautious when carrying items like a ladder or pole.

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  • Keep away from transformers. They are generally green and mounted on concrete slabs, and are found where there are underground power lines.
  • Never attempt to open the door of one of these transformers. If you find a door unlocked, call Dominion Energy South Carolina immediately at 1-888-333-4465.
  • Remember to always have underground utilities marked by calling 811. Get details on Call Before You Dig.

What should you do if there's a vehicle accident involving a utility pole?

  • Don’t touch any passenger who may be in contact with a power line or anything in contact with the vehicle.
  • Don’t attempt to move the power line.
  • Call 911 and Dominion Energy SC immediately.
  • If it is too dangerous to stay in the vehicle due to fire or other dangers, jump clear of it without touching the vehicle and ground at the same time. Land with feet together and hop or shuffle away while still keeping both feet together. Don’t rely on rubber boots, raincoats, rubber gloves or ordinary wire cutters for protection.