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Phone, Mail & In-Person
How to prepare and stay safe during severe weather.
Save 1-888-333-4465 and sceg.com/outage to your contacts.
Make future text (SMS) outage reporting quick and easy. (Standard message and data rates apply.)
Log in to your account or call us at 1-800-251-7234.
Contains safety tips and shopping lists for your family.
It is NOT necessary to turn off your natural gas service at the meter during a hurricane; and this valve should be turned off by utility or emergency personnel only. Underground pipelines are not normally affected--even in extreme storms--so gas service is rarely interrupted. If you believe your home could flood, review flood safety tips below.
What to do if you observe signs of a natural gas leak after an earthquake: