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One-time Assistance

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The Low-Income Home Energy Assistance Program (LIHEAP) provides home energy assistance to help eligible low-income households meet their home heating and/or cooling needs.

Your Community Action Agency in your county may be able to offer you one or more of the following types of assistance:

  • Utility bill payment assistance
  • Energy crisis assistance
  • Weatherization and energy-related home repairs

Project Share provides assistance to low-income, disabled and elderly customers for their electric and natural gas service. SCE&G customers, employees and retirees generously fund the program. The South Carolina’s Department of Administration’s Office of Economic Opportunity, through community action agencies, administers the program. To apply for assistance, contact your local community action agency.

The program is available year-round and provides support for customers with immediate energy assistance needs. Eligible SCE&G customers may receive one-time assistance per household per year with an annual cap of $500 per household. For more information, please contact Salvation Army Energy Assistance.

Longer Term Assistance

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Offered to customers who have electrical medical equipment in their home and, during a major storm or threat of a storm, customers are proactively called so they can make plans to sustain their equipment should an outage occur. Call us at 1-800-251-7234 for more information.

Designed mainly for the visually impaired, this free of charge option provides a summary page of the bill in a larger font size, in addition to the regular bill. Call us at 1-800-251-7234 for more information.

Relay South Carolina provides translator services for hearing and speech impaired customers to communicate by phone with SCE&G. For assistance, dial 1-800-735-2905 to speak to a Relay South Carolina operator.

For young adults and old alike, this program gives notice of a friend or relative’s overlooked SCE&G bill to avoid service shutoff. If you’re interested in this service, sign up online or by phone. Call us at 1-800-251-7234 for more information.

If your health or the health of a household member would be endangered by the disconnection of electric and/or gas service during the winter, a medical certificate may help. To apply for a medical certificate, you can visit one of our business offices or call. This program is available only from December 1– March 31. Call us at 1-800-251-7234 for more information.

If you’re interested in a more predictable energy bill, this program may be ideal for you. If qualified, you can sign up online or by phone. Learn more.

Everyday Energy Assistance & Weatherization

When your home is energy efficient, the benefits show on your energy bill. The more energy used the higher the bill. To help avoid those high bills, here are some tools to help you save.

Customer Support

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