You can see your information online when you log in to your Dominion Energy account. If
you don’t have an online account, the registration process is simple and takes
only a few minutes. Just be sure to have your account number available. Register your account online.
After the meter has been installed, the functionality of the new smart meter will be
available to you in the next few weeks. We will begin recording your daily energy usage
information and make that available to you within the next billing period or two.
You will be able to view your energy usage and costs associated with that usage on a
daily basis. We will also provide estimated costs for your daily usage. For each day in
your billing period, you can see how much your usage cost on a daily basis. Even after
your bill has generated, you can check online to see daily usage and costs since your last
bill. That information will be available to you almost real time, which gives you better
command of your utility bill.
We encourage you to set usage alerts to proactively alert you if the costs for your usage
exceeds the threshold you have established. You can choose to get an email or, better
yet, an even quicker notification through the Mobile App.
*At this time, solar customers and a few other meters will not have insight into daily usage. Dominion Energy will continue to work toward a solution to present this data to this segment of customers.